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About Us

The Flight-Assist team consists of highly experienced and committed aviation professionals with a can-do attitude and who are used to dealing with sensitive and time-critical missions. Our distinguished list of clients makes us the provider of choice for aircraft manufacturers and commercial airlines alongside private (executive) and air ambulance operators.

In addition we have built an excellent reputation for our ability to make humanitarian missions – along with government / military operations – happen at short notice. As a company our achievements go far beyond regular day-to-day operations; from a single-engine piston aircraft attempting a world record, to flight-testing the biggest airliner in the world – we’ve played an essential part in many landmark achievements and historic events.

Company Ethos

Unlike so many companies who have costly departments dedicated to attracting new business and boast complicated websites brimming with pages of information, we at Flight-Assist know that all you really want to know is three things:

  • Can you provide a quality service?
  • Are you experienced and reliable?
  • Are you competitive and cost effective?

Simply and categorically, the answer to the above questions is Yes. Not only that, but by using Flight-Assist you have H24 access to your Dedicated Client Manager – one person who knows everything you did last year, and what you’re planning to do next week. We feel that this is a vital step towards ensuring a seamless service, and unlike most providers, it avoids you having to constantly repeat what you discussed two days earlier with someone who’s now not on shift.

Our aim is to make everything as straightforward as possible for our customers and add value to your operation. When you use Flight-Assist for your trip planning you can relax in the knowledge that our professional team is 100% dedicated to your requirements.

2016 sees the 10 year anniversary of Flight-Assist providing services to the aviation industry, and any one of our clients would vouch for our attention to detail and commitment to their needs, together with ultimate client confidentiality.

The fact that all of our new business comes from recommendation, and not from expensive marketing or advertising, is no coincidence; it is testament to our level of service as genuinely rated by existing clients.

Meet the team


Mike Woodhall

logoMike Woodhall
MD Flight-Assist (UK) Ltd

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logoTim Lester
Special Projects Manager

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logoMike Randall
Customer Accounts Manager

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